Start Planning Your HCP Email Campaign
Contact MMS to review available audience counts, targeting options, campaign timing, and deployment requirements for your next physician or HCP email marketing campaign. MMS can align your campaign goals with the right healthcare professional audience and recommend the appropriate activation model, including MMS-managed deployment or approved NOWW Platform access.
Request Med-E-Mail audience counts or schedule a NOWW Platform consultation.
FAQs
Q: Do I receive the HCP email addresses?
A: Med-E-Mail is most commonly provided as an MMS-managed physician and HCP email campaign deployment service, particularly for one-time or campaign-specific outreach. MMS deploys approved campaign content to the selected HCP audience and manages audience preparation, suppression, hygiene, deliverability, and reporting. In certain approved circumstances, MMS may evaluate licensed email data options based on the customer’s use case, permitted use, agreement terms, source database requirements and suppression obligations.
Q: Are licensed email data options available?
A: Licensed email data options may be available in certain approved circumstances, but availability is not automatic and depends on the customer’s intended use, audience, licensing terms, source database requirements, suppression process, and contractual controls. For one-time or campaign-specific outreach, MMS typically recommends managed Med-E-Mail deployment.
Q: How is Med-E-Mail different from MMS’ healthcare database products?
A: MMS healthcare database products help customers define and understand available HCP audiences, including physicians, physician assistants / physician associates (PAs), advanced practice providers, and other NPI-based healthcare providers. Med-E-Mail is the managed email activation service that allows customers to reach selected HCP audiences through MMS-deployed email campaigns.
Q: Can customers access Med-E-Mail through the NOWW Platform?
A: Yes. Approved customers may access Med-E-Mail campaign capabilities through the NOWW Platform, MMS’ cloud-based medical marketing platform for targeting, tailoring, testing, deploying, and measuring HCP email broadcasts. MMS also offers managed deployment support for customers who prefer MMS to prepare, deploy, and report on campaign activity.
Q: What HCP audiences can I target through Med-E-Mail?
A: Med-E-Mail campaigns can support targeting across relevant HCP audiences, including physicians, physician assistants / physician associates (PAs), advanced practice providers and other NPI-based healthcare providers, depending on audience availability, source database, license terms and campaign requirements. For detailed targeting selections, customers should review the corresponding MMS database pages or request current counts from MMS.
Q: How does MMS manage suppression and privacy for Med-E-Mail campaigns?
A: MMS manages Med-E-Mail deployment using data governance, permission, suppression, hygiene, and deliverability processes. Customers should provide any applicable suppression files, internal do-not-contact lists, prior campaign opt-outs, or account-specific exclusion rules before deployment so MMS can apply those instructions alongside MMS-maintained suppression processes.
Q: What reporting is available after a Med-E-Mail campaign?
A: MMS provides campaign reporting so customers can evaluate reach, delivery, and engagement. Reports may include sent volume, delivered volume, opens, clicks, bounces, opt-outs, net deliverability, and link-level engagement activity to inform future healthcare email marketing campaigns.
Q: How is the Med-E-Mail audience compiled?
A: The Med-E-Mail Network is compiled from first-party healthcare data feeds, long-standing MMS data relationships, and authoritative healthcare reference databases. MMS authenticates healthcare professional records, validates email addresses, and applies ongoing hygiene processes before audiences are used for managed email campaign deployment.
Q: Can I target Med-E-Mail campaigns by specialty, geography, or provider type?
A: Yes. Med-E-Mail campaigns can be targeted using available healthcare provider attributes such as specialty, profession, geography, practice characteristics, and other audience selections, depending on the source database, audience type, license terms, and campaign requirements.
Q: How do I get started with a Med-E-Mail campaign?
A: Customers can start by sharing their campaign goals, target audience, timing, creative materials, and any applicable suppression files or exclusion rules. MMS can then review available audience counts, prepare the campaign for deployment, and provide reporting after the campaign is completed.
Q: Can Med-E-Mail be used for direct mail campaigns?
A: No. Med-E-Mail is designed for MMS-managed email campaign deployment. For direct mail, multichannel or postal targeting programs, customers can explore MMS’ healthcare database products, including physician and other HCP audience data solutions.